Last updated 4 August 2026
These terms cover the text messages sent by MarginHunter — both the demo on this website and the lead-response service we operate for our clients.
Reply STOP to cancel. Reply HELP for help. Message and data rates may apply. Message frequency varies with the conversation. See our Privacy Policy.
There are two, and you will always know which one you are in, because the first message names the business it comes from.
You are only ever texted because you asked to be. Consent comes from one of exactly three places:
We store the exact consent wording, the timestamp and the IP address it came from. Consent to receive text messages is never a condition of purchasing anything. We do not buy phone number lists and we never send cold text messages — our outbound sales motion is a person on a telephone.
Replies to your enquiry, questions needed to understand the job, appointment times, booking confirmations and reminders, and a limited number of follow-ups if you do not reply.
We do not send scheduled follow-ups between 9:00pm and 8:00am in your local time. An immediate first reply to an enquiry you just submitted is the exception — if you message a restoration company at 2am, you want an answer at 2am.
| Text this | What happens |
|---|---|
| STOP | You are unsubscribed immediately and permanently. You get one final confirmation message, then nothing further. STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT all work identically. |
| HELP | You get a message identifying the program and how to reach a human. INFO works the same way. |
| START | If you previously opted out and want to resume, this re-subscribes you. UNSTOP works too. |
You do not have to use the magic word. Asking us to stop in ordinary English — “please stop texting me”, “take me off this list”, “lose my number” — is treated exactly the same as texting STOP, and is acted on before anything else happens to your message.
Opt-outs are stored against your phone number permanently and are checked before every single send. Submitting a form again later does not undo a STOP — if you opted out and want back in, you have to text START.
Text replies come from a rapid response system, not from someone sitting there typing. It has a first name because a named contact is easier to talk to than a faceless number. What it is allowed to do is deliberately narrow: it answers questions, works out what you need, offers appointment times and books them.
Ask, and you get a straight answer. If you ask whether you are talking to a real person, you will be told plainly that you are not — and offered a call with someone who is. We will never claim to be human, and we will never dodge the question.
A person handles anything that matters. The system never quotes a firm price, never commits the business to anything, and never gives professional advice. Ask for someone, say it is urgent, or raise anything unusual, and your enquiry moves up to a member of the team who calls you directly. Our software never makes or answers a phone call — every call you get is a person.
We do not charge you anything to receive these messages. Message and data rates may apply from your own mobile carrier, according to your plan. Check with your carrier if you are unsure.
Supported on major carriers in Canada and the United States. Carrier support can change, and delivery is not guaranteed — messages can be delayed or dropped for reasons outside our control. Mobile carriers are not liable for delayed or undelivered messages.
If a matter is urgent, do not rely on a text message. Call the business directly, or in an emergency call your local emergency number.
What we collect and who it goes to is set out in the Privacy Policy. The part that matters most here: we do not sell personal information, and mobile phone numbers and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.
We may update these terms; the date at the top will change and the current version always lives at this URL. Questions, complaints, or a request to be removed by any means other than texting STOP: hello@marginhunter.co.
Margin Hunter LLC, 30 North Gould Street, Sheridan, WY 82801.